Anthropic is rolling out Claude Tag, a new Slack-integrated feature available in beta for Claude Enterprise and Claude Team customers. The tool is an evolution of existing Slack integrations, which already let users DM @Claude or tag it in channels for on-demand help and route coding tasks through Claude Code in Slack. Claude Tag adds a persistent context and memory layer that previous tools lacked. According to Anthropic, "As Claude follows along with its channel, it learns ever more about the work," and with permission it can also gather facts from elsewhere in the organization.
In each Slack channel, everyone shares access to a single Claude identity, so any user can see what Claude has been working on and pick up where the last person left off. System administrators define which tools, information, and channels each Claude identity can access, keeping identities scoped to specific domains—for example, a Claude configured for legal work cannot seed memories into an engineering channel. When assigned a task, Claude Tag breaks it into stages and works through them using its available tools, posting updates back into the Slack thread. The feature also includes an ambient mode that proactively joins chats to update teams, flag information from across the organization, and follow up on forgotten threads or tasks, which Anthropic says makes it feel like "working with a real colleague — one that can produce work in public view, with far greater context and understanding than before."
Anthropic is not alone in emphasizing organizational context for enterprise AI. Microsoft offers a similar capability through Copilot and Work IQ, while Snowflake, Databricks, and Glean are also building platforms and intelligence layers designed to surface and tap into tacit company knowledge.